The Pelham London - Starhotels Collezione, London - Reviews, Room Options & Prices 2025

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About the Hotel

15 Cromwell Place, London, United Kingdom, SW7 2LA

The Pelham London - Starhotels Collezione stands as a 5-star boutique hotel in South Kensington, characterized by eclectic design and priceless fabrics across its 52 rooms and suites. This elegant townhouse property features a fitness room, drawing room, library, and five versatile meeting spaces.

Luxurious Room Amenities

Starhotels Collezione rooms showcase exuberantly patterned headboards and drapes offset by elegant wallpaper. Each accommodation includes Penhaligon's bath products, Marshall speakers, Frette linen, and fully stocked minibars.

Michelin-Star Italian Dining

La Trattoria by Alfredo Russo, led by the Michelin-starred chef, serves innovative Italian cuisine throughout the day. The restaurant offers varied breakfast options from eggs prepared multiple ways to duck egg on potato and goat's cheese rosti.

Meeting Spaces

The Pelham's five meeting rooms accommodate up to 45 guests, featuring dedicated event managers and high-tech amenities. The Gallery space spans 387.5 ft² with floor-to-ceiling windows overlooking South Kensington.

Prime Museum Location

Located directly across from South Kensington Station, the hotel sits within five minutes of the Natural History Museum, Science Museum, and Victoria and Albert Museum. Harrods and Royal Albert Hall are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Triple Room

Max:

3 persons

28 m²

Bed options:

1 Single Bed or 1 Double Bed

City view

Bathtub

room details

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Superior King Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Bathtub

room details

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Junior Suite

Max:

3 persons

30 m²

Bed options:

1 King Size Bed

City view

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

London 2.2 mi

Airports

London City (LCY) 11.2 mi

London Heathrow (LHR) 14.4 mi

Train

London Victoria Station 1.4 mi

Metro stations

South Kensington Tube700 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Exquisite Italian Cuisine

“I had the pleasure of dining at the in-house Italian restaurant during my stay at The Pelham. The food was really good, particularly the pizza and pasta dishes, which were cooked to perfection. Every meal was a delight, making me look forward to returning for another dining experience.” view full review

Comfort Beyond Expectations

“The bedroom in my suite was an absolute oasis of comfort. The king-size bed was heavenly, making for restful nights with soft linens. The décor was stylishly done, creating a cozy and inviting atmosphere that made me feel right at home.” view full review

Luxurious Bathroom Experience

“I was thoroughly impressed by the bathroom facilities during my stay. It featured a modern design with high-quality fixtures and plush towels. The attention to detail, from the elegant toiletries to the spacious layout, transformed bathroom routines into a pampering experience.” view full review

Charming and Unique Decor

“Each room at The Pelham maintains a unique and charming décor that truly stands out. My room had personalized touches that made it feel special. The cozy furnishings and thoughtful layouts contributed to an overall comforting experience, making my stay feel truly unique.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Board games

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Armchair
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

15 Cromwell Place, London, United Kingdom, SW7 2LA

Map view

street view

15 Cromwell Place, London, United Kingdom, SW7 2LA

City landmarks

Garden

Buckingham Palace

1.5 mi

Museums

Natural History Museum

2800 ft

Parks

Hyde Park

1.3 mi

87-135 Brompton Rd

Harrods

3300 ft

Parks

Kensington Gardens

1.1 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.5 mi

Church

Westminster Abbey

2.1 mi

Events

Royal Albert Hall

3600 ft

Museums

The British Museum

2.7 mi

Monuments and Landmarks

The Albert Memorial

3600 ft

Palace

Kensington Palace

1.5 mi

Museums

National Army Museum

1.0 mi

Gallery

Saatchi Gallery

4500 ft

Museums

Apsley House

1.2 mi

Old Brompton Road

South Kensington Tube

2400 ft

Marylebone Rd

Madame Tussauds London

2.1 mi

24 Cheyne Row

Carlyle's House

4900 ft

Museums

Design Museum

1.6 mi

Parks

Holland Park

1.4 mi

Fountains

Princess Diana Memorial Fountain

4700 ft

1 Apsley Way Piccadilly

Wellington Arch

1.3 mi

LondonEngland

Sloane Street

4500 ft

Garden

Chelsea Physic Garden

1.0 mi

Stadiums

Stamford Bridge Stadium

1.5 mi

Store

Kensington High Street

1.3 mi

Museums

Leighton House Museum

1.7 mi

Hospitals

Royal Hospital Chelsea

1.5 mi

Nearby

Museums

Victoria and Albert Museum

1200 ft

Museums

Science Museum

1500 ft

81 Fulham Road Chelsea

Michelin House

1800 ft

Restaurants

Muriel's Kitchen

300 ft

South Kensington 1-3 Pelham Street South Kensington

Khan's of Kensington

300 ft

3 Harrington Road South Kensington

Jia

300 ft

1 Harrington Road

The Drawing Rooms

400 ft

10 Harrington Road The Ampersand Hotel

Maitre Choux

400 ft

15 Harrington Road South Kensington

La Trattoria by Alfredo Russo

100 ft

15 Cromwell Place The Pelham

Apero

500 ft

2 Harrington Road The Ampersand Hotel

Rocca

500 ft

73 Old Brompton Road

Snowflake Luxury Gelato

300 ft

42-44 Thurloe Street

Sole Luna

400 ft

34 Thurloe Street

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.6

Location

9.6

Service

8.6

Dining

7.2

4.5/5 based on 1080 reviews

#194 of 1,140 hotels in London based on Tripadvisor

Isabella

United Kingdom, February 2025

5.4/10

I had a very pleasant stay at The Pelham London, enjoying the charming decor and friendly service. The location is prime, just steps away from the South Kensington Tube station, making it super convenient for getting around. However, I did have a bit of trouble with the shower setup in my room, as it wasn't very practical. Overall, it was a cozy experience, and I found myself wishing I could stay longer.

Rooms

8.0

The room was cozy and lovely with comfortable bedding, but the bathroom had an awkward shower setup, which was a bit of a letdown.

Service

9.0

The staff were genuinely friendly and accommodating, making me feel pampered throughout my stay.

Location

10.0

Located right across from the South Kensington Tube station, I couldn't have asked for a better spot for exploring London.

Dining

8.0

Breakfast was a highlight with a solid mix of buffet and á la carte options, but service was a bit slow during peak times.

Facilities

7.0

Facilities were good, including room service and housekeeping, but I did notice the furniture could use some refreshing.

Christina

United Kingdom, January 2025

7.0/10

I had a lovely stay at The Pelham London. The boutique charm made it feel like a home away from home, though my room had a few minor maintenance issues. The service was great, and the location couldn't be better for exploring South Kensington.

Rooms

8.0

My room was spacious and beautifully decorated, although some areas showed wear and tear. The bedding was comfortable, which made for restful nights.

Service

10.0

The staff were incredibly warm and attentive, going above and beyond to ensure my stay was enjoyable. They even helped with my travel plans and provided fresh milk during my stay.

Location

10.0

It's perfectly located right across from the South Kensington tube station, making it super convenient to reach major attractions like the V&A Museum. It's also surrounded by a variety of restaurants.

Dining

8.0

I enjoyed an excellent breakfast each morning, though I did find the dining options a bit on the pricey side, which might not suit every budget.

Facilities

8.0

The hotel offers various convenient services like room service and dry cleaning, although I did experience a lift issue during my stay, which was somewhat inconvenient.

John

United Kingdom, December 2024

5.0/10

My stay at The Pelham London was truly good, thanks to its charming interior and really good service. The warm and friendly staff made every interaction enjoyable, and I particularly appreciated the comfortable bed in my quiet room. However, I did encounter some noise from the cleaning staff early in the morning, which was slightly disruptive. Overall, it’s a wonderful boutique hotel that I would recommend! 😊

Rooms

9.0

I found my room to be spacious and beautifully appointed, featuring fine linens and a well-equipped bathroom. Despite being quiet, I noticed some dust and noise from the floor above.

Service

10.0

The staff were incredibly friendly and attentive, going out of their way to ensure I had a pleasant stay. Special thanks to Thomas for his kindness and assistance.

Location

10.0

The hotel is ideally situated just steps away from South Kensington tube station, making it easy to access the numerous nearby attractions and dining options.

Dining

9.0

I enjoyed a good lunch at The Pelham restaurant, and the breakfast exceeded my expectations in quality and variety.

Facilities

8.0

The hotel offers a nice range of facilities, including complimentary bottled water and a cozy lounge area. However, I wish there had been a bit more noise insulation.

Malcolm

United Kingdom, November 2024

5.0/10

My recent stay at The Pelham London brought back memories of its charming ambiance, but I noticed signs of age that detracted from the experience. The location is fantastic, right across from the South Kensington tube station, which made exploring the city easy. However, the room I stayed in had some wear and tear, and the service was inconsistent, with a few moments of inattentiveness from the staff. Overall, while the hotel has its strengths, it could benefit from a refresh to truly shine in its class.

Rooms

6.0

The room I was in had a lovely decor, but it was noticeably dated with worn carpets and old fixtures. The bathroom was beautiful, but lacked necessary safety features like grab bars.

Service

6.0

While some staff members were very friendly, there were times when they seemed distracted or unaccommodating, which left me waiting for assistance.

Location

9.0

The hotel's location is excellent, just a short walk to must-see attractions like the Victoria and Albert Museum and the Natural History Museum, and right in front of a tube station.

Dining

5.0

I found the breakfast options to be lacking in variety and quality compared to other hotels I've stayed in, which was disappointing.

Facilities

6.0

Facilities were adequate, but during my stay, the lift was out of service, which was inconvenient, especially on the higher floors.

Christopher

United Kingdom, October 2024

5.6/10

I enjoyed my three-night stay, despite a few drawbacks. The location is fantastic, right across from South Kensington Station, making it easy to explore London. However, the room was quite small, which made it a bit cozy for my husband and me. The staff were very accommodating, and I appreciated the Handy phone provided for local navigation. Breakfast options were limited, but the overall cleanliness and charm of the hotel made a positive impression.

Rooms

7.0

The room was cozy yet felt a bit cramped for two. The design had a nice English charm, though it could have used more space. The plumbing worked excellently, which was a bonus.

Service

8.0

I found the staff to be exceptionally welcoming and responsive. They promptly addressed my request for firmer pillows and helped at check-in with a smile, which enhanced my experience.

Location

9.0

The location is unbeatable. Right by South Kensington tube station, I was just a quick ride away from major attractions. The area feels safe and vibrant.

Dining

6.0

Breakfast had limited choices, though it was of good quality. Dining options nearby were plentiful, making it easy to find something delicious to eat.

Facilities

7.0

The hotel offered essential facilities, though amenities like a gym or pool were lacking. The room service was efficient when I needed it.